{"id":238731,"date":"2020-04-07T15:49:18","date_gmt":"2020-04-07T13:49:18","guid":{"rendered":"http:\/\/global-technology.ch\/?page_id=238731"},"modified":"2026-08-30T07:47:39","modified_gmt":"2026-08-30T05:47:39","slug":"supporto-tecnico","status":"publish","type":"page","link":"https:\/\/global-technology.ch\/en\/supporto-tecnico\/","title":{"rendered":"Technical Support"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_text_color=&#8221;#0a0a0a&#8221; header_2_text_color=&#8221;#000000&#8243; header_2_font_size=&#8221;42px&#8221; vertical_offset_tablet=&#8221;0&#8243; horizontal_offset_tablet=&#8221;0&#8243; z_index_tablet=&#8221;0&#8243; text_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; text_text_shadow_vertical_length_tablet=&#8221;0px&#8221; text_text_shadow_blur_strength_tablet=&#8221;1px&#8221; link_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; link_text_shadow_vertical_length_tablet=&#8221;0px&#8221; link_text_shadow_blur_strength_tablet=&#8221;1px&#8221; ul_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; ul_text_shadow_vertical_length_tablet=&#8221;0px&#8221; ul_text_shadow_blur_strength_tablet=&#8221;1px&#8221; ol_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; ol_text_shadow_vertical_length_tablet=&#8221;0px&#8221; ol_text_shadow_blur_strength_tablet=&#8221;1px&#8221; quote_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; quote_text_shadow_vertical_length_tablet=&#8221;0px&#8221; quote_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_2_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_2_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_2_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_3_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_3_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_3_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_4_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_4_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_4_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_5_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_5_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_5_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_6_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_6_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_6_text_shadow_blur_strength_tablet=&#8221;1px&#8221; box_shadow_horizontal_tablet=&#8221;0px&#8221; box_shadow_vertical_tablet=&#8221;0px&#8221; box_shadow_blur_tablet=&#8221;40px&#8221; box_shadow_spread_tablet=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Technical Support<\/h1>\n<h3 data-start=\"119\" data-end=\"190\">Technical consulting services to optimize your production processes<\/h3>\n<p data-start=\"192\" data-end=\"417\">Global Technology provides <strong data-start=\"219\" data-end=\"336\">qualified technical support for the drilling and routing departments of printed circuit board (PCB) manufacturers<\/strong>, aiming to improve efficiency, reduce defects, and ensure production continuity.<\/p>\n<hr data-start=\"419\" data-end=\"422\" \/>\n<h2 data-start=\"424\" data-end=\"435\">DRILLING<\/h2>\n<p data-start=\"437\" data-end=\"518\">The <strong data-start=\"441\" data-end=\"459\">number of hits<\/strong> a drill can perform depends on several factors, including:<\/p>\n<ul data-start=\"519\" data-end=\"644\">\n<li data-start=\"519\" data-end=\"557\">\n<p data-start=\"521\" data-end=\"557\">the <strong data-start=\"525\" data-end=\"554\">diameter of the drill bit<\/strong>,<\/p>\n<\/li>\n<li data-start=\"558\" data-end=\"602\">\n<p data-start=\"560\" data-end=\"602\">whether a new or reground drill is used,<\/p>\n<\/li>\n<li data-start=\"603\" data-end=\"644\">\n<p data-start=\"605\" data-end=\"644\">the <strong data-start=\"609\" data-end=\"643\">type of material being drilled<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"646\" data-end=\"755\">The available parameters are calculated for <strong data-start=\"690\" data-end=\"708\">new drill bits<\/strong>, considering a cutting speed of <strong data-start=\"741\" data-end=\"754\">150 m\/min<\/strong>.<\/p>\n<h3 data-start=\"757\" data-end=\"796\">How to calculate the number of hits<\/h3>\n<p data-start=\"798\" data-end=\"1038\">To correctly determine the number of hits:<br \/>\u2705 Take the value corresponding to the drill bit diameter and the type of material to be drilled.<br data-start=\"937\" data-end=\"940\" \/>\u2705 Convert this value to millimeters.<br data-start=\"976\" data-end=\"979\" \/>\u2705 Divide it by the thickness of the material to be drilled.<\/p>\n<p data-start=\"1040\" data-end=\"1196\"><strong data-start=\"1040\" data-end=\"1049\">Note:<\/strong> <strong data-start=\"1050\" data-end=\"1137\">Reground drill bits should perform approximately 20% fewer hits than new drill bits<\/strong> to maintain drilling quality and prevent defect formation.<\/p>\n<hr data-start=\"1198\" data-end=\"1201\" \/>\n<h2 data-start=\"1203\" data-end=\"1252\">Technical training and documentation available<\/h2>\n<p data-start=\"1254\" data-end=\"1390\">Global Technology offers <strong data-start=\"1279\" data-end=\"1316\">dedicated technical documentation<\/strong> to support technicians and operators in drilling and routing departments:<\/p>\n<p data-start=\"1392\" data-end=\"1582\">\u2705 <strong data-start=\"1394\" data-end=\"1440\">&#8220;Drilling&#8221; and &#8220;Mechanical Drilling&#8221; Files<\/strong><br data-start=\"1440\" data-end=\"1443\" \/>These training materials are ideal for personnel being introduced to the PCB drilling department for the first time. The documents include:<\/p>\n<ul data-start=\"1583\" data-end=\"1686\">\n<li data-start=\"1583\" data-end=\"1626\">\n<p data-start=\"1585\" data-end=\"1626\">A <strong data-start=\"1587\" data-end=\"1623\">guide to common drilling defects<\/strong>,<\/p>\n<\/li>\n<li data-start=\"1627\" data-end=\"1655\">\n<p data-start=\"1629\" data-end=\"1655\">Analysis of root causes,<\/p>\n<\/li>\n<li data-start=\"1656\" data-end=\"1686\">\n<p data-start=\"1658\" data-end=\"1686\">Possible corrective actions.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1688\" data-end=\"1813\">\u2705 <strong data-start=\"1690\" data-end=\"1708\">&#8220;Routing&#8221; File<\/strong><br data-start=\"1708\" data-end=\"1711\" \/>An introductory course designed for staff to operate safely and effectively in the routing department.<\/p>\n<p data-start=\"1815\" data-end=\"1979\">\u2705 <strong data-start=\"1817\" data-end=\"1848\">Drill and router parameters<\/strong><br data-start=\"1848\" data-end=\"1851\" \/>Guidelines and reference tables for correctly setting machining parameters based on materials, speeds, and tool characteristics.<\/p>\n<p>&#128206; <strong>Technical datasheets available for download:<\/strong><br \/><a href=\"https:\/\/global-technology.ch\/wp-content\/uploads\/2020\/05\/Speeds-and-feeds-IMS_EAC.pdf\" target=\"_blank\" rel=\"noopener\">Speeds and Feeds IMS\/EAC<\/a> &middot; <a href=\"https:\/\/global-technology.ch\/wp-content\/uploads\/2020\/05\/EAC30-R_engl..pdf\" target=\"_blank\" rel=\"noopener\">EAC30-R<\/a> &middot; <a href=\"https:\/\/global-technology.ch\/wp-content\/uploads\/2020\/05\/MU42S.pdf\" target=\"_blank\" rel=\"noopener\">MU42S<\/a> &middot; <a href=\"https:\/\/global-technology.ch\/wp-content\/uploads\/2020\/05\/UX42S-UX40S.pdf\" target=\"_blank\" rel=\"noopener\">UX42S \/ UX40S<\/a> &middot; <a href=\"https:\/\/global-technology.ch\/wp-content\/uploads\/2020\/05\/UX30E.pdf\" target=\"_blank\" rel=\"noopener\">UX30E<\/a> &middot; <a href=\"https:\/\/global-technology.ch\/wp-content\/uploads\/2020\/05\/SX35M-Blind-via-drills.pdf\" target=\"_blank\" rel=\"noopener\">SX35M<\/a> &middot; <a href=\"https:\/\/global-technology.ch\/wp-content\/uploads\/2020\/05\/SD30E.pdf\" target=\"_blank\" rel=\"noopener\">SD30E<\/a> &middot; <a href=\"https:\/\/global-technology.ch\/wp-content\/uploads\/2020\/05\/LX30S.pdf\" target=\"_blank\" rel=\"noopener\">LX30S<\/a> &middot; <a href=\"https:\/\/global-technology.ch\/wp-content\/uploads\/2020\/05\/DA30R-DA20R-CA20R.pdf\" target=\"_blank\" rel=\"noopener\">DA30R \/ DA20R \/ CA20R<\/a> &middot; <a href=\"https:\/\/global-technology.ch\/wp-content\/uploads\/2020\/05\/EA30R.pdf\" target=\"_blank\" rel=\"noopener\">EA30R<\/a> &middot; <a href=\"https:\/\/global-technology.ch\/wp-content\/uploads\/2020\/05\/ECA30R-ZW-VG.pdf\" target=\"_blank\" rel=\"noopener\">ECA30R \/ ZW \/ VG<\/a> &middot; <a href=\"https:\/\/global-technology.ch\/wp-content\/uploads\/2020\/05\/SC30R.pdf\" target=\"_blank\" rel=\"noopener\">SC30R<\/a><\/p>\n<hr data-start=\"1981\" data-end=\"1984\" \/>\n<h3 data-start=\"1986\" data-end=\"2025\">Request the technical documentation<\/h3>\n<p data-start=\"2027\" data-end=\"2323\">The documentation is <strong data-start=\"2048\" data-end=\"2074\">available upon request<\/strong> and offers practical support to your technical department, providing clear and actionable guidelines to:<br \/>\u2705 Improve drilling and routing quality,<br data-start=\"2219\" data-end=\"2222\" \/>\u2705 Reduce scrap and rework,<br data-start=\"2248\" data-end=\"2251\" \/>\u2705 Extend tool life,<br data-start=\"2270\" data-end=\"2273\" \/>\u2705 Train operational staff quickly and effectively.<\/p>\n<p data-start=\"2325\" data-end=\"2518\">\ud83d\udce9 To request the documentation or receive personalized technical support, contact Global Technology SA at <a href=\"mailto:info@global-technology.ch?subject=Technical%20documentation%20request\" rel=\"noopener\">info@global-technology.ch<\/a> or use our contact form.<\/p>\n<p data-start=\"2520\" data-end=\"2682\"><strong data-start=\"2520\" data-end=\"2682\">Global Technology: your partner in optimizing drilling and routing processes in PCB manufacturing, providing clear, practical, and reliable technical support.<\/strong><\/p>\n<h4><\/h4>\n<p>[\/et_pb_text]<\/p>\n<p>[et_pb_cta title=&#8221;Request the Technical Documentation&#8221; button_url=&#8221;mailto:info@global-technology.ch?subject=Technical%20documentation%20request%20(Drilling%2FRouting%20courses)&#8221; button_text=&#8221;Request Now&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Introductory courses on drilling and routing, a defect troubleshooting guide, and personalized technical support: write to us to receive them.<\/p>\n<p>[\/et_pb_cta]<\/p>\n<p>[\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; 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