{"id":241011,"date":"2026-09-02T21:17:33","date_gmt":"2026-09-02T19:17:33","guid":{"rendered":"https:\/\/global-technology.ch\/technical-support\/"},"modified":"2026-09-02T21:17:33","modified_gmt":"2026-09-02T19:17:33","slug":"technical-support","status":"publish","type":"page","link":"https:\/\/global-technology.ch\/en\/technical-support\/","title":{"rendered":"Technical support"},"content":{"rendered":"<style>body #main-content .container{width:100%;max-width:none;padding:0}body #left-area{width:100%;padding:0}body #sidebar{display:none}body #main-content .container:before,body .entry-title{display:none}.gt-support{--n:#082b49;--b:#0b6070;--c:#12c7d9;--o:#e58a36;--i:#17324a;--s:#f3f7f9;font-family:Arial,sans-serif;color:var(--i);line-height:1.65}.gt-support *{box-sizing:border-box}.gt-support h1,.gt-support h2,.gt-support h3{font-weight:800;line-height:1.12;margin:0 0 18px}.gt-support h1{font-size:clamp(42px,6vw,72px)}.gt-support h2{font-size:clamp(30px,4vw,46px)}.gt-support h3{font-size:23px}.gt-support p{font-size:18px;margin:0 0 18px}.w{width:min(1180px,90%);margin:auto}.hero{background:linear-gradient(125deg,#071f38,#0b6070);padding:92px 0;color:#fff}.kick{color:var(--c)!important;text-transform:uppercase;letter-spacing:2px;font-weight:800;font-size:14px;margin-bottom:18px}.lead{font-size:21px!important;color:#e6f3f5!important;max-width:850px}.acts{display:flex;gap:14px;flex-wrap:wrap;margin-top:30px}.btn{display:inline-block;padding:15px 24px;border-radius:7px;background:var(--o);color:#fff!important;font-weight:800;text-decoration:none}.btn.alt{background:transparent;border:2px solid rgba(255,255,255,.65)}.band{background:var(--o);padding:24px 0;color:#fff}.g3,.g2{display:grid;grid-template-columns:repeat(3,1fr);gap:24px}.g2{grid-template-columns:1fr 1fr}.band .g3{text-align:center}.band strong{display:block;font-size:20px}.sec{padding:82px 0}.soft{background:var(--s)}.intro{max-width:850px;margin-bottom:38px}.card{background:#fff;border:1px solid #dbe7eb;border-top:5px solid var(--c);border-radius:14px;padding:30px;box-shadow:0 10px 28px rgba(8,43,73,.07)}.card p,.card li{font-size:16px}.list{padding:0;margin:0;list-style:none}.list li{position:relative;padding:10px 0 10px 30px;border-bottom:1px solid #e6eef1}.list li:before{content:\"\u2713\";position:absolute;left:0;color:var(--o);font-weight:900}.panel{background:var(--n);color:#fff;border-radius:14px;padding:38px}.panel h3,.panel li{color:#fff}.cta{background:linear-gradient(120deg,var(--n),var(--b));padding:78px 0;text-align:center;color:#fff}.cta p{max-width:760px;margin:0 auto 28px;color:#e6f3f5!important}.gt-support .hero *,gt-support .band *,gt-support .cta *{color:#fff!important}@media(max-width:900px){.g3,.g2{grid-template-columns:1fr}.hero,.sec{padding:60px 0}}@media(max-width:600px){.gt-support p{font-size:17px}.acts{display:grid}.btn{text-align:center}}<\/style>\n<p><main class=\"gt-support\"><\/p>\n<section class=\"hero\">\n<div class=\"w\">\n<div class=\"kick\">PCB application support<\/div>\n<h1>Technical support for materials, tools and processes<\/h1>\n<p class=\"lead\">A single point of access to operating guides, documentation, market analysis and an initial assessment with the Global Technology AI expert.<\/p>\n<div class=\"acts\"><a class=\"btn\" href=\"#dettagli\">Explore the details<\/a><a class=\"btn alt\" href=\"https:\/\/global-technology.ch\/en\/contatti\/\">Talk to a technical expert<\/a><\/div>\n<\/div>\n<\/section>\n<section class=\"band\">\n<div class=\"w g3\">\n<div><strong>Process guides<\/strong><small>drilling and routing<\/small><\/div>\n<div><strong>Documentation<\/strong><small>datasheets and technical references<\/small><\/div>\n<div><strong>AI expert<\/strong><small>guided requirements gathering<\/small><\/div>\n<\/div>\n<\/section>\n<section class=\"sec soft\" id=\"dettagli\">\n<div class=\"w\">\n<div class=\"intro\">\n<div class=\"kick\">Features and benefits<\/div>\n<h2>A practical review for your PCB process<\/h2>\n<\/div>\n<div class=\"g3\">\n<article class=\"card\">\n<h3>Drilling guide<\/h3>\n<p>Parameters, entry materials, tools and checks to stabilise hole quality and drill life.<\/p>\n<\/article>\n<article class=\"card\">\n<h3>Routing guide<\/h3>\n<p>Guidance on tool geometry, feed, speed, extraction and edge quality.<\/p>\n<\/article>\n<article class=\"card\">\n<h3>News and market studies<\/h3>\n<p>Concise updates on materials, production capacity, availability and regulatory requirements.<\/p>\n<\/article>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"sec\">\n<div class=\"w g2\">\n<div>\n<div class=\"kick\">Technical selection<\/div>\n<h2>What to consider before making a choice<\/h2>\n<p>A well-directed technical request requires comparable process data and a clear description of the expected result.<\/p>\n<\/div>\n<div class=\"panel\">\n<h3>Useful data<\/h3>\n<ul class=\"list\">\n<li>Panel material, thickness and construction<\/li>\n<li>Machine, spindle and tool used<\/li>\n<li>Speed, feed and hit count<\/li>\n<li>Observed defect and frequency<\/li>\n<li>Available photos, measurements or product codes<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"sec soft\">\n<div class=\"w\">\n<div class=\"intro\">\n<div class=\"kick\">Related solutions<\/div>\n<h2>Continue exploring<\/h2>\n<\/div>\n<div class=\"g3\">\n<article class=\"card\">\n<h3>Drilling process guide<\/h3>\n<p>An operating path for analysing the drilling process.<\/p>\n<p><a href=\"https:\/\/global-technology.ch\/en\/guida-al-processo-di-foratura\/\">Learn more \u2192<\/a><\/article>\n<article class=\"card\">\n<h3>Routing process guide<\/h3>\n<p>An operating path for profiling and edge machining.<\/p>\n<p><a href=\"https:\/\/global-technology.ch\/en\/guida-al-processo-di-fresatura\/\">Learn more \u2192<\/a><\/article>\n<article class=\"card\">\n<h3>News and market studies<\/h3>\n<p>Informative analyses with primary sources and an update date.<\/p>\n<p><a href=\"https:\/\/global-technology.ch\/novita-e-studi-di-mercato\/\">Learn more \u2192<\/a><\/article>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"cta\">\n<div class=\"w\">\n<div class=\"kick\">Ask the expert<\/div>\n<h2>Do you have a technical issue to analyse?<\/h2>\n<p>Describe the application, material and required check. The AI expert gathers the initial data for a focused assessment.<\/p>\n<p><a class=\"btn\" href=\"https:\/\/global-technology.ch\/en\/contatti\/\">Talk to a technical expert<\/a><\/div>\n<\/section>\n<p><\/main><\/p>\n","protected":false},"excerpt":{"rendered":"<p>PCB application support Technical support for materials, tools and processes A single point of access to operating guides, documentation, market analysis and an initial assessment with the Global Technology AI expert. Explore the detailsTalk to a technical expert Process guidesdrilling and routing Documentationdatasheets and technical references AI expertguided requirements gathering Features and benefits A practical [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-241011","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/global-technology.ch\/en\/wp-json\/wp\/v2\/pages\/241011","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/global-technology.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/global-technology.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/global-technology.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/global-technology.ch\/en\/wp-json\/wp\/v2\/comments?post=241011"}],"version-history":[{"count":0,"href":"https:\/\/global-technology.ch\/en\/wp-json\/wp\/v2\/pages\/241011\/revisions"}],"wp:attachment":[{"href":"https:\/\/global-technology.ch\/en\/wp-json\/wp\/v2\/media?parent=241011"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}