The servo drive repair guarantee is valid from the delivery date of Global Technology but no longer than twelve months. The Customer must inform Global Technology immediately of the activation of the guarantee, under penalty of forfeiture. The warranty is valid exclusively for repaired parts.
We grant 12 months warranty on the parts repaired. E.g. if we have repaired the output stage, only the output stage can be repaired under the 12 months warranty. If the logic board fails within that time, it is not guaranteed.
The warranty period starts again on the day of delivery from SIEB & MEYER.
Even in stock the units get older, connectors oxidize, capacitors lose capacity etc.
PLEASE FILL IN THE FORM BELOW AND CONTACT Global Technology IF YOU DO NOT RECEIVE A CONFIRMATION EMAIL WITHIN 24 HOURS.
Servo Drive guarantee:
The repaired drive is covered by a guarantee against repair errors for a maximum of 1000 working hours and in any case for no longer than a period of 6 months. During this period, we undertake to repair the drive which, after technical feedback by us, turns out to be defective for reasons other than inexperience in its handling by the Customer. In this case, the repairs will be carried out by Global Technology which will face any transport costs. It is impossible to exercise the right to terminate the contract for minor contractual violations, in particular in the presence of minor defects. If the customer decides to terminate the contract, he can no longer make any claim for compensation.
The warranty does not cover defects resulting from wear, improper use, excessive stress, changes made to the product or the like. The customer bears the burden of proof for all cases subject to warranty.
The Customer must allow Global Technology to check the item deemed defective.
Claims by the Customer for defect in repair must be submitted within 2 weeks of delivery for evident damages. The obligations of investigation and notification of defects in accordance with current legislation remain unaffected
Unless explicitly agreed otherwise in the individual contracts, Global Technology does not take on any other guarantees in terms of the law.