The spindle guarantee is valid only from the day of its activation and for a maximum period of six months. The Customer is obliged to promptly inform Global Technology promptly of the activation of the guarantee, under penalty of forfeiture. Furthermore, the warranty is void in technical feedback of spindle components shows that they are excessively worn in respect of the declared activation date.
The repair is covered by warranty in the event of defects attributable to the repair carried out or to the replaced spare parts.
For example, if the spindle stops during the six months following its assembly due to the impact on a metal part such as a pin, it would not be due to the repair so would not be covered by the warranty.
PLEASE FILL IN THE FORM BELOW AND CONTACT Global Technology IF YOU DO NOT RECEIVE A CONFIRMATION EMAIL WITHIN 24 HOURS.
The repaired spindle is covered by a guarantee against repair errors for a maximum of 1000 working hours and in any case for a period of no more than 6 months. During this period, we undertake to repair the spindle which, after a technical feedback from us, turns out to be defective for reasons other than inexperience in its handling by the Customer. In this case, the repairs will be carried out by Global Technology which will face any transport costs. It is impossible to exercise the right to terminate the contract for minor contractual violations, in particular in the presence of minor defects and severity. If the customer decides to terminate the contract, he can no longer make any claim for compensation.
The warranty does not cover defects resulting from wear, improper use, excessive stress, changes made to the product or the like. The customer bears the burden of proof for all cases subject to warranty.
The Customer must allow Global Technology to check the item he deems defective.
Claims by the Customer for defect in repair must be submitted within 2 weeks of delivery for evident damages. The obligations of investigation and notification of defects in accordance with current legislation remain unaffected
Unless explicitly agreed otherwise in the individual contracts, Global Technology does not take on any other guarantees in terms of the law.