After-repair support
Warranty Activation – Motors
Register delivery and commissioning of the repaired motor and protect the continuity of your production.
How to activate the warranty
- Complete the form below in full.
- Submit the activation when the repaired unit is put into service.
- If you do not receive an email confirmation within 24 hours, contact us promptly.
Important: the warranty starts from the activation date communicated by the Customer. Failure to notify us may invalidate the warranty.
What is covered
Coverage applies only to defects attributable to the work carried out by Global Technology SA or to parts installed during the repair.
- Internal technical assessment of the fault.
- Repair at no cost when the defect is covered.
- Transport costs borne by Global Technology SA in accepted cases.
Warranty conditions
The repaired motor is covered against repair errors for a maximum of 1,000 operating hours or 6 months from delivery, whichever occurs first. Coverage applies after technical verification and excludes improper use or incorrect handling.
Exclusions
- Normal wear.
- Improper use.
- Mechanical or electrical overload.
- Unauthorised modifications.
- Excessive stress or non-compliant operating conditions.
Customer responsibilities
- Provide the information required for assessment.
- Allow Global Technology SA to inspect the unit considered defective.
- Report visible defects within 2 weeks of delivery.
- Promptly report anomalies or wear inconsistent with the declared date.
No right of withdrawal is provided for minor defects or minor contractual breaches. If the Customer withdraws from the contract, no further compensation claims will be accepted. Unless otherwise agreed in writing, statutory warranties remain applicable.
Activate the warranty now
For assistance, write to info@global-technology.ch.