After-repair support
Clear warranty, simple activation
Register your repaired unit and review coverage, duration and responsibilities for spindles, motors and servo drives.
Choose the component
Each category has a dedicated form and specific conditions.
Spindles
Activate coverage for repaired or supplied spindles and correctly register commissioning.
Servo Drives
Register the repaired servo drive and review limits for the parts involved in the work.
Motors
Register the repaired motor and keep the technical intervention traceable.
How it works
Choose the category
Open the form for the repaired component.
Complete within 5 days
Enter all required information after receipt or commissioning.
Check the confirmation
If the email does not arrive within 24 hours, contact Global Technology SA.
What is covered
- Defects attributable to the work performed.
- Parts repaired or replaced by Global Technology SA.
- Repair at no cost after technical verification in accepted cases.
- Transport costs where provided by the applicable conditions.
Main exclusions
- Normal wear.
- Improper use or handling.
- Mechanical or electrical overload.
- Unauthorised modifications.
- Damage to parts not involved in the repair.
Note: Coverage is limited to the component involved in the work and ends at the first limit reached between 6 months and 1,000 hours. The specific conditions on the component page prevail over this summary.
Need help with activation?
The Global Technology SA team can help verify your data and procedure.